Frequently Asked Questions
Find answers to common questions about our luxury goods and services
How do I refill my S.T. Dupont lighter?
To maintain performance, use only genuine S.T. Dupont gas refills. Match the color of the refill canister to the color code found inside the lighter's filler screw.
Are S.T. Dupont products covered by a warranty?
Yes, all our products come with a two-year international warranty from the date of purchase against manufacturing defects.
How can I verify the authenticity of my product?
Every authentic S.T. Dupont item features a unique serial number engraved on the base or clip. You can verify this at any authorized boutique.
Do you offer engraving services for pens and lighters?
We offer professional personalized engraving on select metal-bodied instruments to create a truly unique heirloom.
What type of leather is used in your accessories?
We source only the finest full-grain leathers, including Line D and Diamond leather, treated with traditional French tanning techniques.
How should I clean my lacquer products?
Natural lacquer is exceptionally durable. Simply wipe with a soft, lint-free cloth. Avoid using harsh chemicals or ultrasonic cleaners.